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For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://encome.io or through our mobile application (“App”) - Encome
“Service” refers to the Company’s services accessed via the Site or App, in which users can view data analytics about specific Stock Markets in India.
The terms “company”, “we,” “us,” and “our” refer to the Company, Quantale Inc.
“You” refers to you, as a user of our Site or our Service.
The Company reserves the right, at its discretion, to change, modify, add or remove portions of this Policy at any time. The Company recommends that you review this Policy periodically to ensure that you are aware of the current privacy practices. This Policy shall be construed as provided in compliance with Information Technology Act, 2000 as amended and read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
We collect “Non-Personal Information” and “Personal Information.”
Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. The Company uses this information to inter-alia deliver our web pages to you upon request, to tailor our App/Site to the interests of our users, to measure traffic within our App/Site, to improve the App/Site quality, functionality and interactivity and let advertisers know the geographic locations from where our visitors come.
Personal Information includes your email address, other relevant personal details; and demographic information, such as gender, pin code or similar information, which you submit to us through the registration process at the Site. For the purpose of this policy, sensitive personal data or information has been considered as a part of Personal Information, which may include information such as password, financial information (details of bank account, credit card, debit card, or other payment instrument details).
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do need to submit further Personal Information,which may include: location, mobile number, etc. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (“referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.
We track this information using cookies, or similar small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our Service, both on an individual and aggregate basis. Unless you voluntarily identify yourself (through registration, for example), the Company will have no way of knowing who you are, even if the Company assigns a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
These cookies are essential for the basic functionalities offered by the Service. These class of cookies helps in keeping a user logged in to the Service and remember relevant information when they return to the Service. These Cookies, for example, let us recognize that you have created an account and have logged in/out to access Site content. They also include Cookies that enable us to remember your previous actions within the same browsing session and secure our Site.
These are used for tracking the user activities within the Service, which in turn helps us in improving your user experience
We also use some marketing cookies provided by third parties to collect and analyse various information about the visitors to the Encome website and users of the service. No personal or intrusive information is collected in this process though.
i. More information on “Incognito” mode and cookie setting in Google Chrome
ii. More information on “InPrivate” and cookie setting in Internet Explorer
iii. More information on “Private Browsing” and cookie setting in FireFox
iv. More information on “Private Browsing” and cookies setting in Safari
If you want to remove previously stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Site from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.
Please note that if you wish to turn off the cookies in your web browser, you might not be able to take advantage of many features of our Service.
Registration can be done by supplying a unique email address and password, or by linking your Facebook or Google accounts. See below under “From Other Sources” for more information about linking your Facebook or Google Accounts.
When you use Third Party Services, you are using their services and not our Service and they, not we, are responsible for their practices. You should review the applicable third party privacy policies before using such Third Party Services in connection with our Service.
We collect personal information from you in non-digital contexts, including, for example, when you reach us over the phone or contact customer service over phone or/including communication channels such as WhatsApp, Facebook Messenger, Twitter, etc.
We may use publicly available databases, including privately-held marketing and data analytics resources. For example, we may receive demographic information (age, gender, household income, job industry and job title) from these sources.
The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at [email protected]
Registered users have the right to see what categories of personal information that we collect about you. It is accessible under the Profile section of the user account. However, we may withhold some information where the risk to you, your personal information, or our business is too great to disclose the information e.g. account password.
You may also request that we delete any personal information that we have collected from/about you from your user profile. It is a self-service feature under the user-account profile section. You may also request for complete profile deletion via the “Delete my account” link. Alternatively, you may also request deletion of your personal information by sending an email to [email protected]
However, we may retain personal information as authorised under applicable law, such as personal information required as necessary to provide our services, protect our business and systems from fraudulent activity, comply with law enforcement requests pursuant to lawful process, for our own internal purposes reasonably related to your relationship with us, or to comply with legal or financial compliance obligations.
The Company may disclose your Personal Information to its affiliates, group companies, consultants, vendors and contractors who provide various services including, contact information verification, payment processing, customer service, website hosting, data analysis, infrastructure provision, IT services, and other similar services, under confidentiality restrictions, in order to enable such vendor and service providers to provide the Services subscribed to by you.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
We share some of the collected information with third-party analytics tools in order to produce intelligent insights, detect & remove fraudulent data, including spam, and offer better services. Our data sharing with such agencies is governed by GDPR & other applicable industry regulations.
We implement security measures, at the minimum those mandated under the Information Technology Act, 2000 as amended and read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.You accept the inherent security implications of providing information over Internet/ cellular/data networks and will not hold the Company responsible for any breach of security or the disclosure of Personal Information unless the Company has been grossly and wilfully negligent.
We will retain your information for as long as your account is active or as needed by us to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.